Scott Stratten August 27, 2020 Public Relations, Ethics, Customer Experience, Human Resources We Got a Company Fined $1,250,000: For Whom the Bell Mobility Tolls Scott Stratten August 27, 2020 Public Relations, Ethics, Customer Experience, Human Resources We’re still waiting to be charged 1.25 million extra on our bill.
Scott Stratten August 27, 2020 Ethics, Customer Experience, Human Resources, Marketing, Public Relations, Sales, Social Media This Bar Thinks Domestic Violence Is Funny Scott Stratten August 27, 2020 Ethics, Customer Experience, Human Resources, Marketing, Public Relations, Sales, Social Media There is such a thing as bad press.
Your Name August 27, 2020 Ethics, Customer Experience, Human Resources, Marketing, Public Relations, Sales, Social Media Ethics and Newsjacking. Your Name August 27, 2020 Ethics, Customer Experience, Human Resources, Marketing, Public Relations, Sales, Social Media Stop.
Your Name August 27, 2020 Ethics, Customer Experience, Human Resources, Leadership, Marketing, Public Relations, Social Media Why Tweets About Obese Doctors Are Never Your Own Your Name August 27, 2020 Ethics, Customer Experience, Human Resources, Leadership, Marketing, Public Relations, Social Media Your employees are a reflection of your company.
Your Name August 27, 2020 Community Building, Customer Experience, Marketing, Public Relations, Sales, Social Media Brand Engagement - Returning the High Five Your Name August 27, 2020 Community Building, Customer Experience, Marketing, Public Relations, Sales, Social Media Don’t leave your fans hanging.
Your Name August 27, 2020 Ethics, Public Relations, Social Media Check Your Facts Your Name August 27, 2020 Ethics, Public Relations, Social Media Don’t focus on being first. Focus on being right, first.
Your Name August 27, 2020 Customer Experience, Human Resources, Public Relations, Social Media How Delta’s Tweet Saved The Brand Day Your Name August 27, 2020 Customer Experience, Human Resources, Public Relations, Social Media What customers really want when they complain, is to feel heard.
Scott Stratten August 27, 2020 Ethics, Public Relations, Social Media Automation is Risky Business Scott Stratten August 27, 2020 Ethics, Public Relations, Social Media What is SO important you have to say it, but not important enough to be present to do so?
Scott Stratten August 27, 2020 Ethics, Customer Experience, Entrepreneurship, Human Resources, Leadership, Marketing, Public Relations, Sales, Online Reviews How NOT to Respond to a Yelp Review Scott Stratten August 27, 2020 Ethics, Customer Experience, Entrepreneurship, Human Resources, Leadership, Marketing, Public Relations, Sales, Online Reviews Bad reviews are NOT a social media problem - they are a business problem you should solve.
Your Name August 27, 2020 Customer Experience, Entrepreneurship, Email, Human Resources, Marketing, Public Relations, Sales Checking the Pulse. Stop, Start, Continue. Your Name August 27, 2020 Customer Experience, Entrepreneurship, Email, Human Resources, Marketing, Public Relations, Sales Let your markets’ concerns be your problem.
